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| Home | Electronics | cell phones with contracts | Unlocked Phones w/o contracts | Terms & Condition | APO shipping | FAQ | About Us | Contact Us | Site Map | Blog | ||||||
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Answers to many asked questions : -Shipping takes about 7-13 days -Use our search tool by typing in product name or manufacture name to find a product easily. -Sim card is required with the unlocked/ no contract phones. -All of our unlocked phones with Triband or quad band signals are worldwide phones. Please read more at www.gsmworld.com. We do however sell CDMA signal phones that only work in US -For current listing & info of all cell phones on market feel free to visit www.phonescoop.com FAQ : For your convenience, we have compiled a source of Frequently Asked Questions (FAQs) to help clarify frequent doubts our clients may have. If you need further clarifications or additional details, please do visit our Contact Us page.1) How long will it take to process my order? It normally takes three business days to process your orders, if not sooner. Secure2U® will inform you if there is a delay in shipping your order for any reason. 2) How can I check the status of an order? Visit your account page to check the status of your order. 3) Can I cancel my order once I have placed it? What are its procedures? Yes, we can make the cancellation within one hour of placing your order. To cancel your order, log in to your account, view your order history, select your order, and click “Request Refund.” Secure2U® will then contact the appropriate warehouse to cancel the order. Or else, please contact us to request the cancellation of your purchase. 4) What forms of payment do you accept? We accept Visa, Mastercard and Paypal. You can use American Express and Discover through Paypal. 5) Do you accept international credit cards? Unfortunately, we can only accept U.S and Canadian credit cards at this time. 6) Can my shipping address be different than my billing address? Yes, however, your billing address must match the address as listed on your credit card statement. 7) Do you offer tracking numbers? You will be able to view the tracking number for the order by viewing the order history on your account page. 8) What do I do if the issued tracking number is not working correctly? Please contact us at the earliest. 9) What do you charge for shipping? Based on the weight of the item(s) being shipped, we charge a flat rate for shipping. Please visit our Shipping Information page for more details on how to calculate the shipping charges on your order. 10) How do I return a defective item, or an item shipped to you in error? Please contact us immediately and request for a Return Material Authorization (RMA) number. Do not ship your defective product before obtaining this number and the instructions for returning the product. We do not accept any item returned without a valid RMA number.  The customer will need to purchase a sim card after purchasing the unlocked phone. Sim card is easily obtain from either T-Mobile or Cingular in the states. If not in the U.S. a sim card can be obtained from most any carrier (T-mobile, O2, Vodaphone, etc..). Sim cards are for use in GSM phones only. The phone will have a small slot either on back, bottom or top of phone to insert sim card chip looking device. For those in states you may opt to purchase a sim card on a pay by usage term month to month or a one or two year contract. Your choice. Or you may opt to purchase a sim card with no contract at all whether a month to month contract or year to year contract. This method means phone has only calling capabilities no internet or data using capabilities. Benefits of buying unlocked no contract cell phones: Not under 1 or 2 year contract. Able to use phone with any carrier that offers sim cards. Have option to use a contract or not. Your choice. Phone is yours out right. No early cancel fees to contract because there's no contract involved. Note buying minutes in states with a sim card not on a contract of any time length which means user will go to a convenience store to purchase extra minutes: user is charged for making and receiving calls and texts. In Europe user is charged for only making calls and texts. Unable to use the internet on phones with this method of no contract at all. |
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